Discussing weight loss can be one of the most difficult conversations veterinarians have with owners of overweight cats and dogs. But with pet obesity on the rise throughout the pandemic, it has become an increasingly necessary one. What’s more, ongoing COVID19 restrictions and kerbside consults could be making an already sensitive topic even harder to address.
To help their peers address the importance of healthy weight management during consults, veterinary professionals attending the 2021 Royal Canin Weight Management Congress shared advice and best practices that can lead to positive conversations with owners of obese or overweight pets. Here are a few highlights:
Georgia Woods-Lee, ROYAL CANIN® Weight Management Clinic Nurse at the University of Liverpool, Small Animal Teaching Hospital, touched on the importance of understanding whether an owner is ready to make a change in their pet’s lifestyle and feeding habits. Even if owners might not be ready to commit to any changes when their pet is diagnosed as overweight, it’s important that clinicians continue assessing owners’ readiness during future consults.
Many veterinarians fear they could cause offence or drive clients away when bringing up the issue of excess weight. But, as Georgia explains, fear, worries and unconscious biases can lead to avoidance. Acknowledging them can help veterinarians realise what is keeping them from helping owners understand their pets’ health needs. Focusing exclusively on the pet, reassuring owners that obesity is manageable alongside other associated conditions and talking about positive results you can achieve together are key to a successful conversation.
Another method veterinarians can use is to help owners realise their pet is above their ideal weight. This means helping them understand what normal weight looks and feels like in their pet, by asking them to check their body condition score during the consult. Asking them if they are happy with their pets’ weight and if they can feel – and count! – their pets’ ribs during the body condition score check are tips Georgia recommends.
Making sure owners understand that managing pet obesity is not only about helping their pet lose weight is another efficient strategy, as Dr. Gwen Covey-Crump explains. Talking to clients about the chronic pain caused by the excess pounds is crucial: over 80% of dogs over 8 years of age experience chronic pain, and many cases go unrecognised. Focusing on pets’ behaviour changes is also key, especially because some of these are not so obvious. Overweight dogs and cats gradually become less playful, less keen on walks, stop greeting owners, sleep more during the day, stop on walks – but they might not be doing the more obvious things like limping or crying out. Weight loss helps improve pets’ quality of life by reducing pain and lameness, which is why Dr. Covey-Crump recommends that clinicians offer examples of techniques that have worked for other pets and focus on the outcomes of a weight loss programme: being able to take pets on longer walks and giving their pets less medicine overall. Clinicians can also team up with owners to turn this effort into a family project, set achievable goals and celebrate small achievements.
“Establish trust and show real interest in the pet by asking the right questions”, says Dr. Ernie Ward. This will help veterinarians reach their goal of getting an accurate picture of the owner’s feeding behaviour & nutritional history, which will inform the right course of action and build client relationships based on trust
In case you missed the live debates, you can watch all sessions on the event website.
Dr. Joanna Gale shares even more communication tips for veterinary students and early career professionals.